Social Orbit Media
Social Orbit Media
FAQ's
What is social media management?
Social media management involves creating, scheduling, analyzing, and engaging with content posted on social media platforms to build a brand's online presence and connect with its audience.
Why is social media important for my business?
Social media helps increase brand awareness, engage with customers, and drive traffic
What services do you offer?
We offer various packages that include content creation, community management, analytics reporting, strategy development, and more. You can check our services page for detailed information.
How do I choose the right package for my business?
Our team can help assess your needs and recommend the most suitable package based on your goals, budget, and the level of engagement you're looking for.
How does the onboarding process work?
Our team can help assess your needs and recommend the most suitable package based on your goals, budget, and the level of engagement you're looking for.
How do I choose the right package for my business?
Our team can help assess your needs and recommend the most suitable package based on your goals, budget, and the level of engagement you're looking for.
How do I choose the right package for my business?
Our team can help assess your needs and recommend the most suitable package based on your goals, budget, and the level of engagement you're looking for.
How do I choose the right package for my business?
After signing up, we will schedule a kickoff meeting to discuss your goals, gather necessary information, and establish a content calendar to kick off our collaboration.
How often will you post on my social media accounts?
Posting frequency will depend on the package you choose. We generally recommend a consistent schedule to maintain engagement, which can be discussed during our initial consultation.
How can I provide feedback on the content?
We encourage open communication and will provide regular updates for your review. You can share feedback directly via email or through our project management tool.
How many revisions are included with each post?
Each package includes a specified number of revisions per post. Additional revisions can be requested at an extra charge.
What are your payment terms?
ayments are due at the beginning of each month. We offer flexible payment options and can discuss terms based on your chosen package.
Are there any hidden fees?
No, we believe in transparency. All costs will be outlined in your service agreement, and any additional services will be discussed and agreed upon beforehand.
What if I want to cancel my service?
Our services operate on a month-to-month basis. You can cancel with a 30-day written notice, and we will ensure a smooth transition.
How do you handle customer support?
Our team is always available to assist you via email or phone. We strive to respond to all inquiries promptly.
How do you protect my data and privacy?
We take privacy seriously and adhere to strict policies to protect your information. Our Privacy Policy outlines how we handle and secure your data.
Will I retain ownership of the content created?
Yes, you will retain ownership of all original content created for your accounts, with Social Orbit Media reserving the right to showcase it in our portfolio unless otherwise specified.
Need more assistance?
Feel free to email us, text us, chat with us, or call us!
(248) 667-8641